Gift Voucher Terms & Conditions
VALIDITY
Our Gift Certificates are valid for 12 months from the date of purchase.
Gift certificates cannot be used beyond the expiry date, which is printed in the Online store and/or on the gift certificate.
BOOKINGS
Treatments need to be booked in advance. Once you have received your gift certificate(s), please have your gift certificate number available when making your booking.
You will need to bring your gift certificate with you and exchange it at the reception on the day of your treatment.
Gift certificates do not provide priority access or guarantee entry to the salon, bookings still must be made via the normal channels. Treatment gift certificate bookings are treated the same as other bookings both in availability, time and quality of treatment.
EXCHANGES & REFUNDS
Gift Certificates are exchanged for the listed treatment on the reverse of your gift certificate and can only be exchanged for a different treatment no more than equal to the total of your gift certificate. This is at the Salon managers discretion (Please enquire, we are here to help). Gift certificates are not cash transferable. There are no refunds on gift certificates.
PATCH TESTING & PRE TREATMENT
Some treatments require patch testing and consultations, this will be detailed on the website for your particular treatment.